If you are trying to reset your account password then don't forget to check spam folder in your mailbox. Also Mark it as "not spam" or you won't be able to click on the link.
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Mamta ji aap ko ek simple method bta sakti hu mai, tum sirf update ka number aur page ka number daal do apni story ke first page pr.Meri story ka first page dekh lo aap, aap samjh jaogi.